San Francisco Mayor Ed Lee holds Town Hall meeting at Ideal Restoration Headquarters in the City's Bayview District.

SF Mayor Ed Lee, and Assessor Carmen Chu visit IdealSF CEO Jaclyn Carpenter and her team at the company's Bayview District HQ.

SF Mayor Ed Lee, and Assessor Carmen Chu visit IdealSF CEO Jaclyn Carpenter and her team at the company's Bayview District HQ.

January 12th 2016 San Francisco Mayor, Ed Lee visited local employer, Ideal Restoration to hold a town hall meeting with Ideal’s executive team, management staff and front-line technicians. The purpose of the meeting was for the Mayor to understand the needs of local employers and their employees as they face challenges tied to successfully operating their businesses in San Francisco. Ideal CEO Jaclyn Carpenter and over forty of her employees hosted the Mayor for a tour of the company’s 28,000 square ft. warehouse and held the town hall in the company’s educational center.

SF Mayor Ed Lee discusses affordable housing and disaster preparedness during his Town Hall meeting at Ideal Restoration

SF Mayor Ed Lee discusses affordable housing and disaster preparedness during his Town Hall meeting at Ideal Restoration

SF Mayor Ed Lee fields questions from IdealSF employees during his Town Hall meeting at Ideal Restoration

SF Mayor Ed Lee fields questions from IdealSF employees during his Town Hall meeting at Ideal Restoration

“The biggest impression I took away from our event is that being the Mayor is tough!” Stated Ideal CEO, Jaclyn Carpenter. “Considering everything he has on his plate and all the demands upon his time, we really appreciate Mayor Lee for recognizing Ideal and taking the time to visit us and learn more about how we support the City in the event of Water Damage Emergencies for large scale public and private properties.”

“Our team was excited and appreciative for the Mayor to offers us an 'Ask Me Anything' format during the town hall,” stated Carpenter, “We had a chance to focus on a few of the matters that directly our team and our customers.”

During the 90 minute meeting, the Mayor fielded questions ranging from our emergency response planning for future traffic in SOMA and Mission Bay to cooperation where Ideal can assist the City by informing homeowners who are experiencing water damage about property tax relief through the assessors office.  Assessor Carmen Chu also joined the Mayor at Ideal and wanted to lend a hand in helping provide answers. 

Mayor Lee discussed his plans to increase the number of employees who live in the City through affordable housing and 30,000 mid/low income units planning on coming on the market.  Affordable housing impacts everyone at Ideal, especially the frontline technicians. As the company grows and wants to attract new talent the price of living in SF can be a deal breaker for some. Ms. Carpenter would prefer that all of her team live in San Francisco to better serve the City but under the City’s current housing crunch that’s not yet a reality.

The Mayor and his team had creative ideas and were engaged to try to answer questions on the spot. Some issues, such as the traffic impact of the Warriors stadium and potentially over-congesting an important entry point into SOMA and Mission Bay was a topic that needed more discussions to resolve.

The evening was a great treat for all of us and it was gratifying to know that Mayor Lee, Assessor Chu and the City’s Assessors office are all taking the necessary steps to prepare the people who live and work in San Francisco in the event of an emergency. 

Posted on January 21, 2016 .

Ideal Leads SF Union Square Water Disaster Response

Jaclyn Carpenter, CEO Ideal Restoration, directing the response effort for today’s extensive Union Square flood with Investigator for SF City Attorneys office, Joseph Spohn. All Photos ©2014 by Michael Mustacchi

Jaclyn Carpenter, CEO Ideal Restoration, directing the response effort for today’s extensive Union Square flood with Investigator for SF City Attorneys office, Joseph Spohn. All Photos ©2014 by Michael Mustacchi

Ideal was prompt on the scene to respond to the extensive flooding damage June 12 in San Francisco's famed Union Square shopping district, where water ravaged Macy's, Neiman Marcus and some of the world's most exclusive designer boutiques including Channel, Bulgari, Loro Piana, Gucci and other ultra luxury retailers. Ideal is the San Francisco's all hazards disaster response firm of record. Ideal CEO Jaclyn Carpenter directed the response effort on behalf of the City and communicated additional contractor requirements with SF City Attorneys office investigator, Joseph Spohn.

Posted on July 13, 2014 .

Ideal Restoration Praised in SF State of the City Address

San Francisco Mayor Ed Lee praises Ideal Restoration for being a San Francisco business that creates jobs in the Bayview community. CEO Jaclyn Carpenter was singled out specifically for her company's Veterans Hiring Initiative resulting in new jobs for San Franciscans. This program is conducted in partnership with the Salvation Army Harbor Light Center of San Francisco.

Posted on January 4, 2013 .