Leadership Team
JACLYN CARPENTER
Chief Executive Officer
As the company’s Owner and Chief Executive, Jaclyn oversees all aspects of Ideal’s operations and growth. She joined Ideal in 2006, working in a range of field and operations roles to gain hands-on experience in all aspects of the business.
Today, she leads with that insight to address customer needs, drive innovation, and shape the company’s future. Jaclyn is an established expert in emergency restoration and environmental services, holding advanced certifications from the Restoration Industry Association (RIA) and extensive training in hazardous materials handling.
In addition to helping property operators preserve their building assets, Jaclyn is passionate about the company’s role in community sustainability. She currently serves on the Board of Rebuilding Together San Francisco as President.
Out of the office, Jaclyn loves to travel and discover new culinary experiences worldwide and at home in San Francisco.
CHRIS GOETZ
President
As President of Ideal Restoration, Chris leads day-to-day operations and propels the company’s next phase of growth. He joined Ideal in 2021 after more than a decade at Galileo Learning, where he served as Chief Operating Officer, overseeing national operations and expansion. Earlier in his career, he was a Regional Manager at SCORE! Educational Centers.
Chris is passionate about cultivating high-performing teams and consistently delivering outstanding client outcomes through thoughtful leadership and service excellence.
He holds a double major in Human Development and Psychology from UC San Diego. Chris lives in the East Bay with his wife of 25 years and has two college-aged kids. He’s a fan of Disneyland, National Parks, and all things Tiki.
Sal cisneros
Director of Finance / Controller
Joining Ideal in 2022, Sal brings over 20 years of experience – working in Fortune 200 companies and privately-owned companies. Sal is results-oriented finance and accounting professional with experience in leadership roles in both the services and manufacturing industries.
Sal sees himself as having excellent leadership, problem-solving, and decision-making skills. In addition, he has a strong reputation for developing strategic partnerships with functional leaders to effectively bridge the gap between operational decisions and financial targets. At Ideal, Sal will focus on implementing accounting processes to support the growth of our company and ensure Ideal is aligned fiscally with our long-term financial goals.
Raised in San Diego, CA, Sal now lives in Livermore, where he and his wife are proud parents of three daughters. You can catch Sal enjoying Livermore wineries and South Lake Tahoe on their days off. They also like to hike and paddleboard. Sal loves sports and cheers for all of the teams in the Bay area and the Padres and Chargers.