Leadership Team
JACLYN CARPENTER
Chief Executive Officer
As the company’s Owner and Chief Executive, Jaclyn oversees all aspects of Ideal’s operations and growth. She joined Ideal in 2006, working in a range of field and operations roles to gain hands-on experience in all aspects of the business.
Today, she leads with that insight to address customer needs, drive innovation, and shape the company’s future. Jaclyn is an established expert in emergency restoration and environmental services, holding advanced certifications from the Restoration Industry Association (RIA) and extensive training in hazardous materials handling.
In addition to helping property operators preserve their building assets, Jaclyn is passionate about the company’s role in community sustainability. She currently serves on the Board of Rebuilding Together San Francisco as President.
Out of the office, Jaclyn loves to travel and discover new culinary experiences worldwide and at home in San Francisco.
CHRIS GOETZ
President
As President of Ideal Restoration, Chris leads day-to-day operations and propels the company’s next phase of growth. He joined Ideal in 2021 after more than a decade at Galileo Learning, where he served as Chief Operating Officer, overseeing national operations and expansion. Earlier in his career, he was a Regional Manager at SCORE! Educational Centers.
Chris is passionate about cultivating high-performing teams and consistently delivering outstanding client outcomes through thoughtful leadership and service excellence.
He holds a double major in Human Development and Psychology from UC San Diego. Chris lives in the East Bay with his wife of 25 years and has two college-aged kids. He’s a fan of Disneyland, National Parks, and all things Tiki.
ROB MEYERS
Director of Operations
Joining Ideal in 2020, and utilizing over 30 years of construction and mitigation experience, Rob is in charge of labor, productivity, safety measures, and quality control to successfully deliver the ideal client experience.
Rob’s industry-related certifications include Asbestos and Lead worker and supervisor’s licenses; Asbestos Building Inspector (AHERA accreditation); Commercial Mold Inspector; Mold Remediation Specialist; Commercial Drying Specialist; Certified Building Science Thermographer; Bloodborne Pathogen Remediation Specialist; Fire/Smoke/Odor Remediation Specialist; Infection Control Risk Assessment & Remediation Supervisor.
Rob is an avid fresh and saltwater fisherman and enjoys riding motocross with his two sons, Jake and Josh.
Dan Richards
Director of Strategic Partnerships
Joining Ideal in 2009, Dan has been a trusted partner to the President and a driving force behind the company’s growth across Northern California. As Director of Strategic Partnerships, Dan leads all strategic partnerships and client relationships and client concierge activities.
Dan holds the Facility Management Professional (FMP) credential through IFMA and is an active member of the IFMA Silicon Valley chapter, where he co-chairs the Career Development Program. He is also an active member of Vistage, a national executive peer-to-peer advisory network.
As a 4th Generation San Franciscan, Dan is passionate about serving his community. He lives in San Francisco with his wife and a house full of pets. Outside of the office, he enjoys spending time with his family, traveling, and discovering new culinary experiences.