Leadership Team

JACLYN CARPENTER

Chief Executive Officer

As the company’s Owner and Chief Executive, Jaclyn oversees all aspects of Ideal’s operations and growth. She joined Ideal in 2006, working in a range of field and operations roles to gain hands-on experience in all aspects of the business. Today, she leads with that insight to address customer needs, drive innovation, and shape the company’s future. Jaclyn is an established expert in emergency restoration and environmental services, holding advanced certifications from the Restoration Industry Association (RIA) along with extensive training in hazardous materials handling. She also serves as an Executive Committee member on the RIA Board of Directors.

In addition to helping property operators preserve their building assets, Jaclyn is passionate about the company’s role in community sustainability. She currently serves on the Board of Rebuilding Together San Francisco as President, and Vice President on the Board of The Restoration Industry Association, the oldest and largest non-profit, professional trade association dedicated to providing leadership and promoting best practices through advocacy, standards & professional qualifications for the restoration industry.

Out of the office, Jaclyn loves to travel and discover new culinary experiences around the world and at home in San Francisco.

Sharrin Rios

Chief Financial & Operations Officer

Since joining Ideal in 2009 as Controller, Sharrin has been the lead financial advisor to the CEO and management team. As CFO, she manages all financial operations, including accounting, business support, corporate compliance, financial and strategic planning, and analysis, treasury, and internal audit and tax functions. Leveraging more than 15 years of experience in corporate finance and accounting and an MBA in Management, Sharrin works across the company to ensure accurate budgeting and forecasting, sound financial planning, and risk management, as well as effective and efficient operations.

She is also an active member of Vistage, a national executive peer-to-peer advisory network, and a Board Member of AHMA, a Northern Californian nonprofit association of industry professionals whose mission is to strengthen and enhance affordable housing management by providing professional development, education, resources, advocacy and industry representation. In her free time, Sharrin enjoys traveling and being outdoors, whether it be hiking, camping, or skiing.

Dan Richards

Sr. Manager of Client Solutions

Since joining Ideal in 2009 as Sr. Manager of Client Solutions, Dan has been the lead Business Development, Marketing and Sales Manager to the CFO / COO and management team. As Sr. Manager of Client Solutions, Dan manages all sales and marketing operations, including client activities, support, business compliance, strategic sales planning, and analysis. Leveraging more than 15 years of experience in sales operations and marketing, Dan works across the company to ensure client solutions are delivered and meeting all expectations.

He is also an active member of Vistage, a national executive peer-to-peer advisory network. As a 4th Generation San Franciscan, he is also passionate about helping his community by serving on the Associate Board Member of Rebuilding Together. San Francisco, whose mission is to provide safe homes and communities for everyone.

Dan lives in San Francisco, CA with his wife, two cats, and a dog. Outside of the office, Dan loves to spend time with his family, travel inside and outside the county, and discover new cultural experiences.

Brian schraidt

Project Manager

Since joining Ideal in 2012, as a Project Manager, Brian oversees the successful completion of deliverables for the restoration and remediation projects that he takes lead-in. Brian has over 9 years of experience in the construction industry with extensive institutional knowledge in the restoration industry. Brian began his career as a Technician with Ideal and evolved into positions including Lead Technician and Supervisor. Brian first became involved with the industry while studying building construction management at Purdue University with a specialization in Disaster Restoration. Brian was the first of his class to graduate from a university offering such a course.

Sam winerip

Client Solutions Manager

Since joining Ideal in 2018 as a Client Solutions Manager, Sam is responsible for developing, executing, and managing marketing initiatives, business development strategies, communications, and account management. Leveraging more than 5 years of experiences in serving clients, Sam works to ensure that customers receive the Ideal experience. In his free time, Sam loves to travel the world, spend time with family and friends, and discover new culinary experiences.